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Alder Commons holds a Police Avoidance Policy to keep our community members safe from police violence. We aim to build a community which does not rely on law enforcement and punitive measures to resolve conflict. Please consider these alternatives before calling the police. Please note that this is not a comprehensive list of all services available Portland-wide, for additional resources and shelters, call 211 or visit 211Info. In life-threatening cases (ex. active shooter, medical emergency), call 911.

Link to this section Alder Commons Emergency Contact

Link to this section Emergency Text Group & Private Security

Ask a staff member to enroll in the emergency text list, or to find out about our private security.

Link to this section Crisis Services

Link to this section Lines for Life

(503) 972-3456
24/7 Portland-based Suicide Prevention Hotline

Link to this section National Suicide Prevention Hotline

(800) 273-8255
24/7 Suicide Prevention Hotline

Link to this section Trans Lifeline

(877) 565-8860
Trans Lifeline is a grassroots hotline and microgrants 501(c)(3) non-profit organization offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.

Link to this section Project Respond

(503) 988-4888
Mobile Mental Health Crisis intervention team (may be accompanied by police)

Link to this section Multnomah County Crisis Line

(503) 988-4888 or (800) 716-9769
24/7 Crisis line for mental health support

Link to this section Veterans Crisis Line

(800) 273-8255 and Press 1
24/7 Crisis/Suicide hotline for veterans

Link to this section Youthline

(877) 968-8491
Text: teen2teen to 839863
Free teen-to-teen crisis support and help line.

Teens available 4pm-10pm, adults available all other times

Link to this section Oregon Behavioral Health Hotline

(800) 923-HELP aka (800) 923-4357
24/7 Hotline to get immediate counseling as well as referral to mental health services in your area.

Link to this section Alcohol & Drug Helpline

(800) 923-4357
24/7 hotline for information, support, access to resources for substance use treatment

Link to this section Domestic Violence & Sexual Assault

Link to this section Call To Safety

(503) 235-5333
24/7 Crisis Line for survivors of violence. Any language available.

Link to this section El Programa Hispano Católico - Project ÚNICA

(503) 232-4448
Project UNICA is a bilingual crisis line 24/7 for survivors of interpersonal violence. Staff and trained advocates provide crisis intervention, emotional support, safety planning, shelter or motel advocacy, information about protective orders, and assistance in identifying appropriate resources and referrals. The crisis line also serves as an access point for the rest of UNICA’s services, such as safety planning help and legal advocacy.

Link to this section Rose Haven

(503) 248-6364
Rose Haven is a drop-in day shelter and community center specifically serving women, children, and gender-diverse people in Portland. The site has nutritious food, water, emergency clothing, diapers, wipes, hygiene & menstrual products, rain and outdoor gear, mail service, pet food and other needed items. It also offers showers, bathrooms, and handwashing sinks. They provide outdoor supplies including tents, tarps, sleeping bags. There is financial support available for medical emergencies, storage fees, rental applications, utility bills, phones, transportation, and education + employment costs.

Link to this section Raphael House of Portland

(503) 222-6222
Raphael House of Portland is a 24/7 crisis line for support with interpersonal violence. Raphael House has emergency shelter and advocates who can help with safety planning and accessing resources. They offer ongoing support for housing, community support, legal advocacy, and financial advocacy, services for children and youth, and prevention education.

Link to this section Home Free

(503) 771-5503
Home Free is a crisis Hotline advocates can provide emotional support, safety planning, referrals to community resources, assistance with relocation, and connection to address confidentiality programs. Crisis Hotline advocates can also connect survivors to emergency motel vouchers, referrals to housing services, and safety and stabilization assessments when available.

Link to this section Restraining Order Hotline

(503) 802-0506
Restraining Order advocates can answer questions from survivors and community partners around completing restraining order paperwork, options for filing petitions and appearing at court hearings, restraining order violations and enforcement, and service of restraining orders. Advocates can also assist with safety planning and provide information and emotional support. Advocates are not attorneys and cannot provide legal advice.

Link to this section Emergency Overnight Shelters

(Winter Shelters: 32 degrees and below with rain, 25 degrees, or 1 inch of snow)

Link to this section 211info Hotline

Dial: 211
Oregon’s resource connection hotline and coordinated access entrypoint to **all **shelters. Call to access shelters and other services such as food programs, support for utilities, and physical and mental healthcare expenses and services.

Link to this section Day Center at Bud Clark Commons

(503) 280-4700
650 NW Irving, Portland
Walk-in daytime shelter; coffee, showers, movies. Animals, bikes, and carts are welcome.

Link to this section Imago Dei Community Center

Access through 211
1302 SE Ankeny, Portland
Walk-in; Animals, bikes, and carts are welcome

Link to this section Sunrise Community Center

Access through 211
18901 E Burnside, Portland
Walk-in; Animals, bikes, and carts are welcome

Link to this section North/Northeast Shelters

Link to this section Creating Conscious Communities with People Outside (C(3)PO) Outdoor COVID-19 Shelter: BIPOC Affinity Village

Access through 211
84 NE Weidler Street
18+ or emancipated youth. Pets allowed. Reservations made through 211 or onsite.

Link to this section Walnut Park Shelter

(503) 488-7762
5411 NE MLK Jr Blvd. at NE Killingsworth
Reservation Required: make in person at 650 NW Irving, call, or email shelter access coordinator: [email protected]

Link to this section Right 2 Dream Too

Access through 211 or Walk-in
​​999 N Thunderbird Way, Portland 97227
Walk-in. Intake starts at 5pm

Link to this section Arbor Lodge Winter Shelter

(503) 793-9001
7440 N Denver Avenue (Old Rite Aid Building), Portland 97217
18+; Pets allowed. Do Good Multnomah is operating the winter shelter, which has space for 70 people. That includes room for 12 neighbors in heated sleeping pods in the site’s parking lot.

Link to this section JOIN Day Space

(503) 232-2031
1435 NE 81st Ave, Portland.
JOIN PDX’s Day Space, or House, is open for modified services on Monday, Wednesday and Friday from 12 pm – 4 pm. Services available are currently modified due to Covid-19, please visit during these hours and bring photo identification. Friends who are visiting will have access to mail, portable bathrooms, hygiene items, and nutritional support (sack lunches, snacks, coffee, water, etc.) through our ADA entrance at 1435 NE 81st Ave, Portland. Showers are available on a first-come-first-serve basis when the Day Space is open.

Link to this section Youth Shelters

Link to this section Janus Youth Shelter Access Line

Janus Youth Programs
(503) 432-3986
1635 SW Alder Street, Portland, Oregon 97205
Shelter for those who are 16-24 years old and currently experiencing homelessness. This number is a one point entry to accessing youth shelter and services. Pets allowed.

Link to this section Janus Youth’s Porch Light Center

Janus Youth Programs
(503) 380-7200
1635 SW Alder Street, Portland, Oregon 97205
Shelter for 16-24 year olds experiencing homelessness. LGBTQ safe. Call for bed. Pets allowed.

Link to this section Janus Youth’s Street Light Shelter

Janus Youth Programs
(503) 914-9100
1635 SW Alder Street, Portland, Oregon 97205
Reservations required, up to four month stay, LGBTQ safe.

Link to this section Alba Center

(971) 754-4350
470 SE 165th Ave, Portland, OR 97233
The Alba Collaborative can help you find support any time, day or night. Our Youth Opportunity Center in Rockwood is open 24/7 if you are in crisis or if you need a safe place to stay. We offer meals, have beds and showers, and hygiene supplies. We can also help you with school, train for and find a job, and access affirming LGBTQIA2s+ services.

Link to this section Housing Services

Link to this section Bridge House

(503) 341-0839
Deliver application to 4015 SE Madison, Portland, OR 97214
A safe, supportive, 24/7 supervised, transitional home environment for seven youth ages 16 to 22 who are experiencing homelessness Bridge House also serves pregnant or parenting youth with children under the age of two.

Link to this section Changes

(503) 380-0725
Deliver application to 4015 SE Madison, Portland, OR 97214
Independent housing program for youth ages 16 to 24 who are experiencing homelessness in Multnomah County. Changes provides basic financial assistance for initial community housing move-in costs such as a security deposit, application fee and cleaning fee and case management support for youth who are ready to live on their own.

Link to this section Impact NW

(503) 721-1740
Impact NW is an organization that provides a safety net for families in crisis, with services that connect them to housing and energy assistance while supporting them as they move toward independence. Offers direct assistance as well as referral for other support services.

Link to this section Native American Youth and Family Center

(503) 288-8177
5135 NE Columbia Blvd. Portland, OR 97218
Native American Youth and Family Center offers many services for Native American Families and Youth. This organization’s housing program offers longer-term housing stability assistance, emergency energy assistance and Rent Well classes.

Link to this section New Avenues For Youth

(503) 872-9664
314 SW 9th Ave., Portland, OR 97205
New Avenues For Youth offers immediate support for basic needs, as well as more long term supportive services for connections to housing, education, and job training.

Link to this section Hacienda CDC

(503) 961-6432
Hacienda CDC provides affordable housing and Homeownership support

Link to this section Human Solutions

(503) 548-0200
Human Solutions is a homelessness resource for emergency shelter and housing assistance. Access through 211.

Link to this section Home Forward

(503) 802-8300
Home Forward helps find Section 8 Housing in Portland.

Link to this section JOIN

(503) 232-2031
JOIN PDX has limited resources to help individuals and families into housing, and prioritizes those people that our Outreach Workers meet on the streets and who are currently homeless.

Link to this section Parental/Family Support

Link to this section Portland Family Homeless Solutions

Access shelter through 211
Shelter Line: (971) 409-1766
Rental assistance, housing loss prevention, shelter, and education. Support for homeless families to get back into housing and stay there. Services for families include:

Link to this section Northeast DHS Self-Sufficiency Office

Oregon Department of Human Services
(971) 673-5722
4425 NE Broadway St. Portland, OR 97213
Apply for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF).

Link to this section LGBTQ2SIA+

Link to this section Bradley Angle

(503) 235-5333
Organization for survivors of domestic violence. Services include:

Link to this section TransActive Gender Project

(503) 252-3000
1631 NE Broadway, Portland, OR 97232
The TransActive Gender Project at Lewis & Clark provides a holistic range of services and expertise to empower transgender and gender expansive children, youth, and their families in living healthy lives that are free of discrimination.

Link to this section Q Center

(503) 234-7837
4115 N Mississippi Ave, Portland
The Q Center is a resource and referral center for LGBTQ2SIA+.

Link to this section Crime

Link to this section Oregon Crime Victims Law Center

(503) 208-8160
The Oregon Crime Victims Law Center provides free legal representation for victims of crime.

Link to this section Multnomah County Victim Assistance

(503) 988-3222
The Victim’s Assistance Program is an advocacy program for victims of felony and domestic violence cases.

Link to this section Resolutions Northwest

(503) 595-4890
Resolutions Northwest is a Restorative Justice organization that provides services and training in mediation, facilitation, restorative justice, through an equity-informed lens.

Link to this section Feedback

If you have any feedback for us on ways in which we can improve, and/or have resources we should add to this page, please email us at [email protected] or fill out this anonymous form.